FAQ

Frequently Asked Questions

Get answers to common questions about heating systems, furnaces, boilers, and HVAC services in Burnaby.

General

Furnace Services

Boiler Services

Heat Pumps

Costs & Pricing

Rebates & Incentives

Maintenance & Repairs

Energy Efficiency

Safety

Still Have Questions?

Call us anytime for expert advice and free estimates

Frequently Asked Questions

General

How long has Burnaby Heating been in business?

Are your technicians certified?

Do you offer emergency services?

What areas do you serve?

Furnace Services

How often should I have my furnace serviced?

What are signs my furnace needs repair?

How long does a furnace typically last?

How long does furnace installation take?

What size furnace do I need for my home?

Boiler Services

How often should I service my boiler?

What's the difference between a boiler and a furnace?

How long do boilers last?

Are boilers more efficient than furnaces?

Heat Pumps

Do heat pumps work in cold BC winters?

How much can I save with a heat pump?

What's the difference between air source and ductless heat pumps?

Are there rebates available for heat pumps?

Costs & Pricing

How much does a new furnace cost?

Do you offer financing?

Are there hidden fees?

Do you offer free estimates?

Rebates & Incentives

What rebates are available in BC?

Do you help with rebate applications?

How long does it take to receive rebates?

Maintenance & Repairs

What's included in annual maintenance?

How quickly can you respond to emergencies?

Do you service all brands?

What if my system is still under warranty?

Energy Efficiency

How can I lower my heating bills?

What is AFUE rating?

Should I upgrade to a high-efficiency system?

Safety

How do I know if my furnace is safe?

Do I need a carbon monoxide detector?

What should I do if I smell gas?

Still Have Questions?

Frequently Asked Questions

General

How long has Burnaby Heating been in business?

Are your technicians certified?

Do you offer emergency services?

What areas do you serve?

Furnace Services

How often should I have my furnace serviced?

What are signs my furnace needs repair?

How long does a furnace typically last?

How long does furnace installation take?

What size furnace do I need for my home?

Boiler Services

How often should I service my boiler?

What's the difference between a boiler and a furnace?

How long do boilers last?

Are boilers more efficient than furnaces?

Heat Pumps

Do heat pumps work in cold BC winters?

How much can I save with a heat pump?

What's the difference between air source and ductless heat pumps?

Are there rebates available for heat pumps?

Costs & Pricing

How much does a new furnace cost?

Do you offer financing?

Are there hidden fees?

Do you offer free estimates?

Rebates & Incentives

What rebates are available in BC?

Do you help with rebate applications?

How long does it take to receive rebates?

Maintenance & Repairs

What's included in annual maintenance?

How quickly can you respond to emergencies?

Do you service all brands?