Privacy Policy

Information We Collect

When you contact Burnaby Heating for services, we collect personal information such as your name, email address, phone number, and service address to provide you with heating services and communicate about your service requests.

How We Use Your Information

We use the information we collect to:

• Provide heating services and respond to service requests
• Communicate with you about appointments and services
• Send service reminders and maintenance notifications
• Process payments and maintain service records
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business, such as payment processors and scheduling systems, under strict confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at info@Romaheaitng.ca or call 778-909-5731.